Legal Documentation

1. Data We Process: We process names, phone numbers, and vehicle details provided via WhatsApp or our web demo system. We do not collect sensitive personal data such as financial records or government IDs.

2. Purpose: This data is used exclusively to facilitate automated bookings within your private Google Calendar via our AI engine. We use it to identify the customer and their specific needs.

3. Data Retention: We follow an "ephemeral processing" model. Chat logs are processed in real-time. We do not store your customer's conversation history on our permanent servers for longer than 30 days, after which it is purged from our processing logs.

4. Third Parties: Data is securely processed through OpenAI (for AI logic) and Google Cloud (for Calendar Sync). We never sell, rent, or trade your data with third-party advertisers.

5. Your Rights: Under GDPR, you have the right to request the deletion of any data we hold. Contact us at info@hirethecat.com for data requests.

6. Cookies & Tracking: Our website uses essential cookies to ensure functionality. We do not use tracking pixels for behavioral advertising without your explicit consent.

1. Services Provided: Hire The Cat provides custom AI-driven infrastructure for WhatsApp automation and Google Calendar integration. This is a "Done-For-You" service, not a self-service software platform.

2. Fees: Clients agree to a one-time setup fee ($490) and a monthly infrastructure fee ($99). Monthly fees are billed automatically and are recurring until cancelled by the Client.

3. Refund Policy & Chargebacks: Setup fees ($490) are non-refundable once custom AI prompt engineering has commenced. In the event of an unjustified chargeback, Hire The Cat reserves the right to report the incident to credit agencies and pursue legal recovery of the debt.

4. AI Limitation of Liability: While our AI models are 99% accurate, Hire The Cat is not liable for incorrect bookings, missed appointments, or "hallucinations" generated by the AI model. The Client is responsible for final monitoring of their Google Calendar.

5. Access: To function, the Client must grant API access to their Google Calendar and maintain an active WhatsApp Business account. Hire The Cat is not responsible for service interruptions caused by third-party API changes.

6. WhatsApp Compliance (TCPA/GDPR): The Client is solely responsible for ensuring they have obtained proper "Opt-in" consent from their customers before the AI initiates any outbound messages. All automated messages must provide an opt-out mechanism (e.g., "Reply STOP to unsubscribe").

7. Termination: You may cancel your subscription at any time with 30 days' notice.

8. Governing Law: These Terms and any dispute arising from them shall be governed by and construed in accordance with the laws of England & Wales. The courts of London shall have exclusive jurisdiction.

1. Relationship: In the context of GDPR, the Client is the "Data Controller" and Hire The Cat is the "Data Processor".

2. Compliance: We agree to process personal data strictly in accordance with your instructions and in compliance with GDPR (EU/UK) and CCPA (US) regulations.

3. Security: All data transmission between WhatsApp, our AI engine, and Google Calendar is encrypted via TLS 1.3. Business logic and API keys are encrypted at rest.

4. Sub-processors: By using Hire The Cat, you authorize the use of OpenAI LLC and Google LLC as sub-processors for the provision of AI and cloud storage services.